Last updated: 12/10/2025

1. Introduction

DC Grounds Maintenance (West Midlands) Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.dcgm.co.uk or contact us.

2. Information We Collect

We may collect the following types of personal data:

Contact information: name, email address, phone number, and postal address.

Technical data: IP address, browser type, operating system, and how you use our website.

Communication data: messages or enquiries you send via contact forms, email, or other means.

3. How We Use Your Information

We use your personal data to:

Respond to your enquiries or service requests.

Provide and improve our products or services.

Send updates, offers, or information you’ve opted in to receive.

Comply with legal or regulatory obligations.

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

Your consent (e.g., for marketing communications).

Contractual necessity (to provide services you’ve requested).

Legitimate interests (to operate and improve our business).

Legal obligation (to comply with applicable laws).

5. Data Sharing and Security

We do not sell your personal data. We may share information with trusted service providers who assist us in operating our website or business, provided they follow strict data protection requirements.
Your data is stored securely, and we take appropriate technical and organisational measures to protect it against unauthorised access or loss.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you.

Request correction or deletion of your data.

Withdraw consent at any time (where applicable).

Object to or restrict certain processing activities.

Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Cookies

Our website may use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings. For more information, see our Cookie Policy.

9. Links to Other Websites

Our website may contain links to other websites. We are not responsible for their privacy practices or content. Please review their privacy policies when visiting those sites.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
DC Grounds Maintenance (West Midlands) Ltd
Email: gareth@dcgm.co.uk